Astoria Family Restaurant
234 W Johnson Highway
Norristown, PA

On Friday, November 7, 2008 a co-worker & I stopped in for lunch. She ordered a pizza steak, & I ordered what the waitress told me was a platter because it did not say it came on any kind of bread on the menu. It was supposed to be breast of chicken with fried onions, mushrooms, & red peppers with melted cheese on it. We both ordered a soda. Hers came out first with a pickle & bag of chips. About 5 minutes later mine came out on a hamburger bun, no chips or pickle. My friend didn’t want her chips & gave them to me, so I opened them & put them on my plate. I took a bite or two & realized the vegetables were missing. It did have a slice of tomato & some lettuce on it. After a while I finally got the waitresses attention & pointed out to her that the order was incorrect. She never said a word but instead she curtly grabbed my plate & ran off to the kitchen. When she finally returned with a new piece of chicken on a new bun, a fresh tomato slice & lettuce, there were still no peppers on it, no pickle, & the chops were gone. I ate it anyway rather than send it back again & waste my lunch break. When we went to pay the bill my friend asked the waitress to please ring up our lunches separately. This brought on a very discourteous tirade from the waitress who then proceeded to charge me $10.49 for a $6.95 lunch that was never delivered correctly, plus the $1.50 soda. I told her this was absolutely not correct which brought on a terrible attitude & a remark was made as though I didn't know that there was tax on the lunch. No matter how you add it up, there is not that much tax on $8.45. When I learned math, $6.95 + 1.50 come to $8.45, & tax on that should be 51c for a total of $8.96. This restaurant has lost my business & if they do this to all their customers I can see why their parking lot & restaurant are always empty.